Effective Date: August 5, 2025
Last Updated: August 5, 2025
1. Introduction
Hangzhou HeymanDex Technology Co., Ltd. (hereinafter referred to as "we," "us," or "the Company") fully understands the importance of your personal information and is committed to protecting your privacy. This Privacy Policy (hereinafter referred to as "this Policy") explains how we collect, use, store, share, and protect your personal information. Please read this Policy carefully before using our website, products, or services. By starting to use our services, you acknowledge that you have read and agree to the entire contents of this Policy.
2. Information We Collect
2.1 Information You Voluntarily Provide: When you contact us via WeCom (Enterprise WeChat), email, telephone, or the contact form on this website, we may collect your name, company name, job title, contact details (phone number/email address), and the business requirements you voluntarily share with us.
2.2 Information Automatically Collected by Your Browser: When you visit this website, our servers may automatically record technical information such as your IP address, browser type and version, operating system, access time, pages visited, and duration of stay, for the purposes of website security protection, performance optimization, and traffic analysis.
3. Cookies and Similar Technologies
This website uses necessary cookies and browser local storage (such as localStorage) to ensure proper page functionality (for example, to remember your theme preference or whether you have consented to the use of a custom cursor). We do not use third-party tracking cookies, and we do not share your browsing behavior with advertising platforms. If you do not wish to accept cookies, you may refuse or delete them through your browser settings; however, certain features may not function properly as a result.
4. Purposes of Information Use
We use your personal information only within the following scope:
- Responding to your inquiries, demo booking requests, product consultations, and business cooperation requests;
- Performing contractual obligations such as product sales, contract execution, and payment settlement;
- Sending you product news, technical materials, or industry event notifications to which you have subscribed (you may unsubscribe at any time);
- Website security protection, troubleshooting, and statistical analysis;
- Fulfilling obligations required by applicable laws and regulations.
5. Information Sharing and Disclosure
We will not sell or rent your personal information to any third party. We may share it with necessary partners or competent authorities only under the following circumstances:
- With your prior explicit consent;
- Where sharing with our affiliates, suppliers, or service providers is necessary to complete the services you have requested;
- Pursuant to applicable laws and regulations, government directives, or judicial requirements.
6. Information Storage and Protection
We protect your personal information using industry-standard security measures, including HTTPS encrypted transmission, access permission controls, and database encryption. In principle, your personal information is stored only on servers located within the territory of China, and is retained for the minimum period necessary to achieve the purposes described in this Policy. Upon expiration of that period, we will delete or anonymize the information in accordance with the law.
7. Your Rights
Under applicable law, you have the right to access, correct, and delete your personal information, to withdraw your consent, to deactivate your account, to obtain a copy of your personal information, and to lodge complaints or reports. To exercise any of these rights, please contact us using the contact details at the end of this Policy; we will respond and process your request within 15 business days.
8. Protection of Minors
Our products and website are intended for business users and are not directed at minors under the age of 18. If we discover that a minor has submitted personal information, we will delete it immediately.
9. Third-Party Links
This website may contain links to third-party websites (such as social media platforms, recruitment platforms, and video platforms). We are not responsible for the privacy practices of third-party websites, and we recommend that you review their privacy policies before visiting them.
10. Changes to This Policy
We may revise this Policy in response to business adjustments, changes in laws and regulations, or other circumstances. Material changes will be announced on this page or notified to you by email. Your continued use of our services constitutes your acceptance of the revised Policy.
11. Contact Us
If you have any questions, comments, or complaints regarding this Policy, the processing of your personal information, or any other privacy matters, please contact us through the following channels:
Hangzhou HeymanDex Technology Co., Ltd. (HeymanDex)
Contact Email: hmhr@heymanbot.com
Business Email: sales@heymanbot.com
Address: Hangzhou, Zhejiang Province, China
